Shipping policy
At JewelRylee, we’re committed to delivering your custom jewelry with care, clarity, and consistency. Every order is carefully processed and shipped to ensure a smooth experience from our studio to your doorstep.
Delivery Time = Processing Time + Shipping Time
Add the processing time to the shipping time for an estimate as to when you will receive your order.
Processing Time
Processing time differs from product to product. Most items are made-to-order and require 3–7 business days to handcraft.
Shipping Time
Many factors contribute to delivery time. We make every effort to ship your product as soon as possible within the time frames listed below.
| Location | Standard | Expedited | Urgent |
|---|---|---|---|
| United States | 6–12 days | 4–9 days | 2–7 days |
| United Kingdom | 5–11 days | 4–9 days | 2–7 days |
| France | 7–12 days | 4–9 days | 2–7 days |
| Germany | 6–14 days | 4–9 days | 2–7 days |
| Australia | 6–12 days | N/A | 2–7 days |
| Canada | 5–11 days | N/A | 2–7 days |
| Other Countries | 7–20 days | N/A | 2–7 days |
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can monitor your delivery status using the carrier’s tracking page.
Shipping Address Responsibility
Please ensure your shipping address is accurate and complete at checkout.
JewelRylee is not responsible for packages delivered to incorrect addresses provided by the customer.
Need Help?
For any shipping-related questions or concerns, feel free to contact us at:
📧 support@jewelrylee.com